Additional information
| Aspect ratio | 16:9 |
|---|---|
| Support language | English |
| Versions | for Google Slides (PPTX), for Keynote (KEY), for PowerPoint (PPTX) |
| License | Premium |
Customer experience old and new models refer to the evolution of customer experience strategies over time. Old models focused on delivering a one-size-fits-all customer experience, while new models prioritize personalization and individualization. The shift towards new models is driven by increasing customer demands for personalized experiences and advances in technology that enable businesses to collect and analyze customer data more effectively.
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