Customer Journey Map PPT Free

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Additional information



Aspect ratio

16:9, 4:3


for Google Slides (PPTX), for Keynote (KEY), for PowerPoint (PPTX)

Support language


This is a very popular PPT presentation for the customer journey map. It shows the different stages of a customer’s journey from first contact, to buying decision and purchasing decision. Creating customer journey maps is a critical part of customer service. When the customer reaches the website, they need to be able to easily find the right place to buy their product or service. Customers are always looking for the best products and services at the best price. They want to save money on their monthly bills and have the most comfortable living conditions. They also want to make sure that they are getting exactly what they need in their daily lives. In this PPT slide, you will learn how to create a customer journey map that is designed with these goals in mind. You can use it as an inspiration or as a template for your own project or business.


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