Additional information
| License | Free |
|---|---|
| Aspect ratio | 16:9, 4:3 |
| Versions | for Google Slides (PPTX), for Keynote (KEY), for PowerPoint (PPTX) |
| Support language | English |
The customer journey map is a visual representation of the customer’s journey from the moment they start interacting with your brand, to the moment they finish interacting with it. This helps you optimize your marketing strategies and products by identifying and targeting customers who are most likely to buy from you. The process of creating a customer journey map is called “Customer Journey Mapping” or simply “Customer Journey Map”. The template can be used for any customer journey mapping template and can be customized to fit the needs of any company. This is a very effective way of generating content for customers or prospects. The goal of customer journey mapping is to map the customer journey from a user’s perspective.
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