Additional information
| License | Free |
|---|---|
| Aspect ratio | 16:9, 4:3 |
| Versions | for Google Slides (PPTX), for Keynote (KEY), for PowerPoint (PPTX) |
| Support language | English |
Customer Journey Mapping PPT
Customers are now using a variety of digital tools to stay connected with their business partners and suppliers. These tools include apps, websites and mobile applications. They are also increasingly using PPT presentations to communicate their needs with their customers. For example, a customer may need information on the new product that is being developed for them or on the latest news about the company’s products. In order to access this information, they need to use different digital tools like google slides or Keynote. In order to facilitate this process, it is important that customers have an understanding of how these tools work and what they can do for them. To help customers in this journey mapping phase, we need an understanding of the different types of journeys that they might be involved in so we can provide them with useful content on these journeys and help them make decisions about which tool is best suited for each one of these journeys.
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