Free

Customer journey map PPT template free for PowerPoint, Google Slides and Keynote

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Additional information

License

Free

Aspect ratio

16:9, 4:3

Versions

for Google Slides (PPTX), for Keynote (KEY), for PowerPoint (PPTX)

Support language

English

A customer journey map is usually used to illustrate the flow of a customer’s journey from one point to another. It is a diagram that shows how a customer moves from point A to B, how it may change and when it may end. In this case, the customer journey map template will be used as an example for showing the flow of a customer’s journey. This can also be used to illustrate the flow of different points in time and space in order to show how an existing system or process can be improved upon. A customer journey map is a diagram of the customer journey. It shows how customers will be interacting with your company in the future. A customer journey map is a visual representation of the customer journey from the initial contact to their final purchase. The journey can be broken down into several stages such as discovery, research, decision making, purchasing and loyalty.

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