Additional information
| Aspect ratio | 16:9 |
|---|---|
| Support language | English |
| Versions | for Google Slides (PPTX), for Keynote (KEY), for PowerPoint (PPTX) |
| License | Premium |
The customer journey map stages refer to the different phases that a customer goes through from initial contact with a business to post-purchase follow-up. Understanding the customer journey map stages is critical to delivering a positive customer experience and fostering customer loyalty. By identifying key touchpoints and pain points at each stage of the journey, businesses can develop strategies to address customer needs and optimize the customer experience.
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