Additional information
| Aspect ratio | 16:9 |
|---|---|
| Support language | English |
| Versions | for Google Slides (PPTX), for Keynote (KEY), for PowerPoint (PPTX) |
| License | Premium |
A customer journey map with marketing channels is a visual representation of the path that a customer takes from initial contact with a business to post-purchase follow-up. The map includes key touchpoints and marketing channels used to engage the customer at each step of the journey. By mapping out the customer journey and marketing channels, businesses can identify opportunities to improve the customer experience and optimize marketing efforts. This includes tailoring messaging and offers to meet customer needs, optimizing marketing channels for maximum impact, and leveraging customer feedback to inform future marketing strategies.
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