Additional information
| Aspect ratio | 16:9 |
|---|---|
| Support language | English |
| Versions | for Google Slides (PPTX), for Keynote (KEY), for PowerPoint (PPTX) |
| License | Free |
A customer journey plan is a strategic roadmap that outlines how a business will optimize the customer experience path from initial contact to post-purchase follow-up. The plan includes identifying customer pain points, developing targeted marketing strategies, and leveraging customer feedback to inform future marketing efforts. By creating a customer journey plan, businesses can ensure a positive customer experience and build trust and loyalty with customers. This can lead to increased customer satisfaction and revenue.
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