Additional information
| License | Free |
|---|---|
| Aspect ratio | 16:9, 4:3 |
| Versions | for Google Slides (PPTX), for Keynote (KEY), for PowerPoint (PPTX) |
| Support language | English |
A customer journey map file is a diagram, which shows the customer journey through a company. It can be used as an easy way to illustrate the customers’ experience with a company and to compare it with other companies. The customer journey map is a document that describes the customer journey. It describes the steps and activities that a company needs to take in order to achieve its goals. The document is usually made up of several pages, each page describing one step in the customer journey.
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