Customer Journey Free PowerPoint PPT Template

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Additional information



Aspect ratio

16:9, 4:3


for Google Slides (PPTX), for Keynote (KEY), for PowerPoint (PPTX)

Support language


Introducing our Customer Journey Free PowerPoint PPT Template, designed to visually map out the entire experience of your customers. This easy-to-use slide template provides a structured framework to effectively showcase every touchpoint, ensuring you capture key interactions and opportunities. Elevate your presentations and help your team understand and enhance the customer experience like never before!

Master the Art of Presenting with the Customer Journey PowerPoint Template

A CJM is an invaluable tool for businesses, allowing them to visualize the entire experience of their customers. Our journey powerpoint template offers a structured approach to capturing key touchpoints and opportunities, making it easier than ever to create compelling presentation slides.

  • PowerPoint: This powerpoint template is seamlessly integrated with MS PowerPoint, ensuring you have an effortless experience.
  • Google Slides: Expand your reach with compatibility for Google Slides.
  • Keynote: Apple users can take advantage of the journey ppt in Keynote, ensuring a diverse set of presentation platforms.

Key Features of the Customer Journey PPT Template

  • Aspect Ratio: Designed with a universal 16:9 aspect ratio.
  • Editable Vector Shapes: Every component in the CJM template is a full editable vector shape, allowing for maximum customization.
  • High-Quality Graphics: The journey template boasts high-quality graphics, ensuring your presentation infographics are sharp and appealing.

How to Use the Journey PowerPoint Template

  1. Download for Free: Begin by securing your free download of the customer journey map ppt template.
  2. Select Your Platform: Choose between MS PowerPoint, Google Slides, or Keynote.
  3. Choose & Customize: Select 4 ‘stages’ or touchpoints relevant to your business. With editable components, it’s easy to refine the results.
  4. Integrate Graphs and Infographics: Insert relevant graph and infographics into the journey slide templates to add depth to your presentation.
  5. Finalize & Present: Once satisfied, save your journey powerpoint presentation and you’re ready to captivate your audience.

Versatility of the Template

Apart from plotting a CJM, this template can also be used for:

  • Employee Journey: Understand and showcase the path an employee takes within your organization.
  • Stakeholder Engagement: Highlight the stakeholder’s journey and work in the project.
  • Transformation Journey: Track a business’s transformation and milestones.
  • Consumer and User Journeys: Delve into the consumer’s shopping habits or a user’s experience with your software or product.

Why Choose Our Journey PPT?

  • High-Quality Presentation: Our journey powerpoint presentation slides are designed with precision and an eye for detail.
  • Customizable & Flexible: Each journey map ppt is customizable, ensuring it aligns perfectly with your business needs.
  • Free CJM: Yes, it’s a free customer journey map PowerPoint. Save on costs but not on quality.
  • Appealing Presentation: Craft an appealing presentation that’s easy to follow for your next presentation.

Looking for more? Our slide team continuously crafts presentation templates that serve your business needs. Whether you need to showcase a business journey, experience journey, or any other roadmap, our templates and Google Slides are designed to help. Create, customize, and captivate with our diverse range of journey map templates.


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