CJM Customer Journey Map Template PPT

This product can only be purchased by members.

Additional information



Aspect ratio

16:9, 4:3


for Google Slides (PPTX), for Keynote (KEY), for PowerPoint (PPTX)

Support language


The CJM Customer Journey Map Template PPT is a versatile and user-friendly PowerPoint template designed for creating detailed customer journey maps. It features a clean, minimalistic design that allows for easy customization and visualization of the customer experience. With a range of editable elements, this template is ideal for marketing professionals and business strategists looking to analyze and improve customer interactions at various touchpoints. The free slide blank presentation format ensures flexibility in adapting the template to suit specific business needs and customer insights.

Enhance Your Customer Journey Mapping with Our Free PowerPoint Template

Our Customer Journey Map PPT Template is a meticulously designed tool, perfect for marketing managers and product managers who aim to visualize and improve the customer experience. This free customer journey map template, compatible with PowerPoint, Google Slides, and Keynote, serves as a powerful aid in creating a comprehensive customer journey slide that captures every touchpoint and interaction.

  1. Versatile Compatibility: Use our template effortlessly with PowerPoint and Google Slides as well as Keynote.
  2. Optimal Viewing Experience: Designed with a 16:9 aspect ratio, the template ensures a clear and engaging presentation.
  3. Fully Editable Elements: Each part of the template is fully customizable. Modify colors, text, and icons to match your branding.

Using the Customer Journey Map PowerPoint Template

Step 1: Download and Customize

  • Download the template for PowerPoint, Google Slides, or Keynote.
  • Edit the template to reflect your customer personas and customer feedback.

Step 2: Visualize the Customer’s Experience

  • Use the diagram and infographics to map out the experience journey.
  • Highlight pain points, loyalty touchpoints, and customer needs.

Step 3: Incorporate Detailed Information

  • Add specific details about every touchpoint and every interaction.
  • Utilize icons and graphics for a more visual representation.

Step 4: Tailor for Specific Audiences

  • Adjust the template for various stakeholders, from managers to team members.
  • Use it to tell the story from initial awareness to make a purchase.

Benefits of Using Our Customer Journey PowerPoint Template

  • Valuable Insights: Gain valuable information on how customers interact with your brand.
  • Analytics Integration: Easily incorporate data and analytics for a data-driven approach.
  • Enhanced Customization: Fully editable features allow you to modify and customize to suit specific customer personas.

A Roadmap to Improved Customer Interaction

Our customer journey powerpoint template is more than just a presentation template. It’s a roadmap to understanding and enhancing customer’s experience, tailored to provide insights into every stage of the consumer journey. Download this free customer journey map ppt template today and take the first step in elevating your business’s approach to customer engagement.


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