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DevOps ITIL Parallels Slide

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DevOps and ITIL (Information Technology Infrastructure Library) are both frameworks used to manage and improve IT operations, but there are some important differences between the two. While DevOps focuses on speed, agility, and collaboration between development and operations teams, ITIL is a more structured and formal approach to IT service management that emphasizes standardization and best practices. However, there are parallels between the two frameworks that can be leveraged to achieve better results in IT operations. For example, ITIL’s emphasis on change management and incident management can be integrated into the DevOps workflow to ensure that changes are made in a controlled and secure manner and that incidents are quickly and effectively resolved. Additionally, ITIL’s focus on service level management and continuous improvement can be aligned with DevOps principles such as continuous delivery and continuous improvement to drive better results in areas such as performance, reliability, and customer satisfaction. In conclusion, while DevOps and ITIL have different focuses and approaches, they can be combined and integrated to achieve a more comprehensive and effective approach to IT operations.

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