Additional information
| Aspect ratio | 16:9 |
|---|---|
| Support language | English |
| Versions | for Google Slides (PPTX), for Keynote (KEY), for PowerPoint (PPTX) |
| License | Premium |
Buyer journey maps are visual representations of the customer journey, highlighting the key touchpoints and activities along the way. There are different types of buyer journey maps, including linear, non-linear, and looping. Linear maps show the customer journey as a straight line, while non-linear maps show multiple touchpoints that can occur simultaneously. Looping maps show how the customer journey can repeat itself, such as with repeat purchases or upsells. By understanding the different types of buyer journey maps, businesses can choose the most appropriate map for their customers’ needs and preferences and use it to optimize their sales funnel and customer journey.
Timothy –
A very useful buyer journey map draft for a sales presentation, came in handy a few times!