Customer Journey Presentation PPT

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Additional information



Aspect ratio

16:9, 4:3


for Google Slides (PPTX), for Keynote (KEY), for PowerPoint (PPTX)

Support language


The customer journey is a very complex and dynamic process. It can go through several stages, with different phases and outcomes. Each stage has its own characteristics, which needs to be presented in a particular way. To present the customer journey in a more effective way, we need to make sure that we have a clear understanding of each stage and its goals. This section will present the three main stages of the customer journey based on our experience from working with customers. A journey can be broken down into separate steps, but it also has a beginning and an end. The beginning and end of the journey are different for each customer, but there are some common things in between.


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