Relationship Marketing a Simple Scheme

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for Google Slides (PPTX), for Keynote (KEY), for PowerPoint (PPTX)



Relationship marketing can be depicted schematically as a cyclical process that involves four key steps: building customer trust, creating customer value, delivering customer satisfaction, and developing customer loyalty. The process begins with building trust by establishing a strong brand reputation and delivering on promises. Once trust is established, the focus shifts to creating value by understanding and meeting customer needs. Satisfaction is achieved by delivering high-quality products and services that exceed customer expectations. Finally, loyalty is developed by nurturing long-term relationships and offering personalized incentives and rewards.


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