User acceptance testing process

User acceptance testing (UAT) is a critical phase in software development that involves testing the software from the end-users’ perspective. The UAT process involves identifying test scenarios, creating test cases, executing test cases, and documenting and reporting test results. The UAT process should be well-planned, documented, and conducted in a controlled environment to ensure that any issues or bugs are easily traceable and can be rectified quickly. Additionally, the UAT process should involve end-users who are representative of the software’s target audience and who can provide valuable feedback on the software’s functionality, performance, and usability.