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Refund Policy

Subscriptions and Payment
After browsing our website you may be interested in purchasing the templates. You will be required to submit payment information to be able to do this. We use PayPal or Stripe to process our payments. You must agree with the terms and conditions before paying for any of our products.

Until 19 June 2023, Hislide.io offered an annual (or monthly) “Premium” subscription. This subscription will automatically renew at the end of the term. However, you can cancel your subscription at any time from your PayPal or Stripe account control panel or by contacting our support team. This type of subscription is now archived and cannot be used for new customers. However, existing customers will still be able to keep their prices and conditions until they decide to cancel their subscription.

From 19 June 2023, Hislide.io offers paid subscriptions without automatic renewal. This subscription will not automatically renew after the due date, with the account moving to “Free” status. However, you can manually renew your subscription from your personal account on the website.

Refund policy for subscriptions made before 19 June 2023: You can request a refund within 5 days of auto-renewing your subscription. If you would like a refund, please submit your request via the support form or email [email protected]. Please mention “Refund” in the subject line.

Refund policy for subscriptions made after 19 June 2023: As we provide access to digital products that cannot be withdrawn once downloaded, we do not provide refunds.

Taxes: You are solely responsible for any applicable state, federal or provincial taxes. The Service and the Developer are not responsible for collecting, transferring, or advising on taxes, duties, or other levies by the government regarding your purchases.

HiSlide.io (Business ID 3011048-9)

Välimerenkatu 8A, 00220 Helsinki, Finland, Ph: +358 41 7064325

Effective date: 19 June 2023